C&S Tools is located in Tokyo Japan.
We do not have a public storefront.
By informal arrangement with our suppliers we sell exclusively to Beloved Customers outside Japan to avoid competing domestically.
We pride ourselves on our honesty, warranty, and speedy delivery. We ship directly from our own physical stock. We do not drop-ship. Period.
Our business model is simple: We sell a few professional-grade tools hand-forged and hand-crafted by Japanese blacksmiths and toolmakers to those Beloved Customers who ask for them.
While many internet sales gurus eager to sell ecommerce systems and services heap scorn upon us for doing so, we conduct all sales transactions directly, without using a “platform,” “sales apps,” or a drop-shipping service. Consistent with our focus on quality and customer satisfaction, we are committed to personal interaction with our customers to ensure we understand their needs and expectations and they understand our products before any purchase, instead of an impersonal, brain-dead AI salesforce, or drop-shippers.
Accordingly, we do not carry the usual over-priced, hobbyist-grade, mass-produced, tool-shaped objects typically foisted on long-distance customers.
Our customers (aka “Beloved Customers”) are mostly professional woodworkers that value the efficiencies and extreme performance our tools provide and who disdain the exaggerated marketing claims others spout.
Answers to most questions regarding the tools we carry and how to use and maintain them can be found in the many documents available in this blog, all for free.
Direct questions are always welcome, of course, and will be answered by a living human, not an AI or cyborg. To ask a question or to place an order, please contact us at: Covingtonandsons@gmail.com
Product descriptions, IDs, prices, and stock status can be viewed at the following link:
Information Required to Place an Order
When you are ready we will send you an invoice via email, including shipping fees, for your review and approval. Please provide the following information to help us calculate shipping and draft your invoice:
- Recipient’s name;
- Recipient’s email address;
- Recipient’s telephone number (for shipper to use if necessary);
- Shipping address;
- Confirmation of order content (product I.D. etc. Please see our Pricelists);
- Payment Method Instruction: The options are as follows:
- Wise (preferred);
- PayPal;
- International bank transfer. (Please note that Japanese banks now charge a ¥4,000 service fee which will be added to the invoice amount.)
Information regarding how to remit payment via Wise can be found at the following link: How to Make Payment Using Wise
Shipping
Due to confusion and headaches created by President Trump’s chaotic manipulation of tariffs, Japan Post, once the least-expensive shipping option, now refuses all shipments to the US except for documents.
To complicate things further the bizarre import restrictions imposed by an increasingly insane UK government has made it risky for domestic Japanese carriers to ship edged tools to many Western countries.
And to make things worse, package theft in the USA, no longer a crime in some states, is entirely out of control effectively coercing shippers like us to purchase insurance in order to convince carriers to keep their promise of delivery. You see, we have found that too often delivery drivers and package theft rings work hand-in-hand.
The unavoidable result of this confusion, insanity and dishonesty is that we must prioritize reliable delivery over low-cost shipping in order to meet the expectations of our Beloved Customers.
We now use DHL Express for all shipments to the US. DHL is extremely quick, and extremely adept at handling US customs. But they are not cheap.
We work hard to minimize shipping costs.
We will of course provide a hard number in our invoice for shipping costs. To calculate this we need to know the shipping address along with the weight and volume of the package, details that vary with the order content.
Privacy Policy
We won’t share your information with anyone except the shipper you approve, or to PayPal if you select it, and even then only the bare minimum required to accomplish payment and/or delivery. We never authorize shippers or payment processors to share your information with any third parties regardless of their affiliation or insistence. Period.
Of course we never sell, share or profitably misplace our Beloved Customer’s information to other parties, whether organic, virtual, cybernetic, or supernatural.
But those familiar with how the digital world works nowadays are wise to doubt even sincere promises of fidelity, and especially corporate privacy policies written by conflicted legal beagles to not sell or share their information because many clever and powerful individuals and companies are unimaginably skilled at, and have become unimaginably wealthy through, data theft both legal and illegal. And, quite intentionally, corporate polices change daily, of course.
To protect against this, unlike nearly all retailers nowadays, we intentionally have no e-commerce platform, apps, online databases, or customer lists to hack or steal, nor an overbearing parent company, investors silent or otherwise, shadowy partners, IT consultant, marketing consultant, website consultant, or warehousing/drop-shipping, distribution vendor that might pickpocket your information for fun and profit. After all, that’s what they always do, despite promises, so it’s safest if such nosy people and unethical AI bots can never touch your information. Don’t you agree?
And while this webpage is hosted on WordPress, no customer information whatsoever flows through WordPress, so there is nothing to hack.
Evil GoogleAnalytics, another app famous for underhanded data theft, is not used on this website.
No one can offer a better guarantee of privacy protection in the digital world ruled by Google, Apple, Amazon, Meta, the Chinese Communist Party, and other such orcs.
We look forward to hearing from you!
Stan Covington, YMHOS
Covington & Sons Tools 